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Privacy Policy

About EP Data Services

In this Privacy Policy references to EP Data Services, EPDS, we, us or our means EP Traffic Services Limited trading as EP Data Services. EP Traffic Services Limited is a company registered in England and Wales with company number 10384732 and registered office at Eldon Close Crick Industrial Estate Crick Northamptonshire NN6 7UD. EPDS are data controllers of your personal data for the purposes of applicable data protection legislation.

In this Privacy Policy references to you means the person whose personal information we collect, use and process. This includes anyone who contacts us in connection with the products and services we provide or otherwise interacts with us including for example via our website, email or in person.

What personal information do we collect?

We may collect and process information about you including:

  • your name

  • your email and postal address

  • your contact telephone numbers including mobile

  • your vehicle registration number

  • any other information voluntarily provided by you to us from time to time.

We will not collect and process any payment details – these will be dealt with through a merchant services provider.

How do we use the information?

EPDS may use your personal information for the purposes of providing our products and services to you including:

  • processing your booking for venue parking or other services

  • processing your access to venue parking or other services via scanning or automatic number plate recognition

  • replying to your queries

  • notifying you of changes in our products and services

  • maintaining records required for administration and legal compliance

A single user account may be used to purchase and order services from multiple venues. This allows users to access services at different locations using the same account.

Multi-Venue Data Utilisation

For your convenience, our services across multiple venues are accessible via a single user account. When you register or use our services at any location, the same account details, including your personal information, will be used to facilitate access across our various venues. This approach ensures a seamless experience, enabling you to use our services more efficiently.

How long do we keep the information?

Personal information will be retained by us for as long as reasonably necessary and to satisfy any legal or regulatory requirements.

Do we share your personal information?

We do not share your personal information with any other party unless necessary to comply with a legal obligation placed on us.

How do we process personal information?

Your personal information is stored and processed at our registered office address and can only be transferred with your express permission. We take all reasonable steps to ensure that your personal information is adequately protected in accordance with the requirements of the UK data protection law.

How do I update or amend personal information?

You can update or amend your personal information by contacting EPDS at info@epdataservices.com or by calling 01604 224120.

What are my rights?

You have certain rights under UK data protection law, including the right to:

  • access your personal information (subject to fees if permitted by law)

  • rectify your personal information if it is inaccurate or incomplete

  • erase your personal information if there is no ground for it to be retained and processed or you withdraw your consent

  • restrict or object to the processing of your personal information in certain circumstances

  • data portability to receive your data in a structured, commonly used, and machine-readable format

What are my choices?

EPDS may use your personal information to contact you in relation to our products and services. You may change your marketing preferences at any time by contacting us at info@epdataservices.com.

Protecting personal information

We use a variety of security technologies and procedures to help protect your personal information from unauthorised access and use, but we cannot guarantee that it will not be intercepted while being transmitted to us over the internet. Any transmission is at your own risk. In the event of any such interception or any unauthorised access or use of our database, we will not be liable for any resulting misuse of your personal information.

Compliance with GDPR Article 13

As a data controller, we comply with Article 13 of the GDPR by providing this privacy notice. This notice includes details about the data controller, the purposes and legal basis for processing your data, the recipients of your data, the retention period, and your rights regarding your personal data.

Contact us

If you have any questions about the EPDS Privacy Policy or wish to exercise your rights, please contact us on 01604 224120 or by email at info@epdataservices.com.

January 2024

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Company Information
EP Data Services Ltd
Eldon Close, Crick Industrial Estate
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